Join the Herrmann team!

Are you passionate about doing work that makes a difference? Do you want the opportunity to drive the growth of a company that’s transforming its business by transforming the way people think?

Let’s talk.

We apply insights from more than 30 years of cognitive research to help Thinkers at leading corporations, governments and non-profit institutions around the world unlock smarter ways to innovate, compete and accelerate change. We’re looking for team members to join us on our mission to deliver Transformative Thinking to the world.

Here are just a few benefits you’ll enjoy as a member of the Herrmann team:

  • A 100% virtual environment, which allows you to work in an environment that makes sense to you. It also provides flexibility and great work-life balance!
  • Being part of a team of intelligent, motivated and supportive people who will push you to do your best work.
  • Opportunities to grow and develop your skills to build the career you want.

Open Positions

Click the position title below to see a full job description!

Business Development Manager (EMEA)

JOB SUMMARY:

The Business Development Manager (BDM) is responsible for the introduction and success of the Whole Brain Initiative. You will actively seek out new business opportunities and introduce the ongoing lifetime value of Whole Brain Thinking. This role is responsible to develop the pipeline of new clients to increase sales opportunities and improve Herrmann’s revenue potential.

DUTIES & ESSENTIAL JOB FUNCTION

  • You will serve as the initial primary point of contact for all new business clients
  • You’re responsible for developing new accounts and nurture existing ones through consultative selling
  • Utilize solution-based selling techniques to fully demonstrate the value of Herrmann products and services. Recommend enterprise solution models regarding price plans, data and other improved beneficial services and ultimately negotiate and close deals.
  • You’re expected to build relationships with client customers, handle accounts effectively and manage internal resources to support the customer and the sale plus follow up and manage/nurture the client relationship to close the deal
  • You will conduct ongoing needs assessment to figure out evolving client requirements and expectations to recommend specific products and solutions to increase customer lifetime value & educate clients about features and benefits of products to improve customer happiness and lifetime value
  • You are expected to monitor marketing campaign directed towards new clients and follow up on incoming sales leads from various marketing campaigns
  • Collaborate with internal Client Success Manager (CSM) teammates to maintain a world-class business relationship with clients
  • Actively recommend to the Innovation team client needs and product features to increase client satisfaction and improve transaction value
  • Document all sales activity relative to his/her pipeline to include stages of prospect, expected revenue and time to close
  • Attend client specific Certification sessions and be a resource to the facilitator and participants; Attend regional specific conferences/workshops and serve as a resource to Sr. Leader who may be presenting/facilitating at that event
  • You will engage in continuous learning and demonstrates personal deep understanding of Herrmann products, pricing, and initiatives

QUALIFICATIONS

  • You have 3-5 years’ direct consultative Sales experience (B2B) in SaaS/services
  • Confirmed sales record of accomplishment in generating new business in the vertical channels of telecommunications, industrials, energy, and manufacturing
  • You are experienced in delivering client-focused solutions based on customer needs
  • Highly proficient in Microsoft Office/Google Docs Suite and web-based SaaS customer platforms (e.g., HubSpot, Salesforce, etc.)
  • You can handle multiple projects at a time while keeping designs very detailed oriented to communicate with our internal team and partners and can work under stress and meet scheduled deadlines
  • You have excellent oral and written skills with strong analytical skills and proven ability to communicate, present and influence credibly and effectively at all levels of the organization including executives and C-level
  • You’re focused in creating their own path and processes to deliver projects
  • You consider yourself as a self-starter/self- motivated to aid in increasing service efficiency and process; Outstanding Teammate with a positive attitude
  • You have prior experience working in a mobile and remote environment

PREFFERED ADDITIONAL EXPERIENCE

  • Possessing a Bachelor’s degree in Sales, Business Management, or Marketing, highly preferred
  • If you are fluent in other non-English language, that’s extra
  • You have experience and familiarity with SalesForce.com or similar CRM
  • Experience and knowledge of SaaS /subscription business models, is a huge plus

We are a 100% remote-working company, and this role can be performed from any location of your choosing, so long as you have a high bandwidth internet connection and a relatively quiet workspace to work. Prefer that candidate be based in the UK area as working hours must align with our standard business hours to ensure team interaction and partnership.

You will be expected to be able to travel when needed, and a few times each year you’ll be available to travel to various locations for internal team activities/meetings that require physical presence.

Herrmann is an equal opportunity employer and we value diversity at our company. We evaluate you without regard to thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply for this position, please send your resume and cover letter to careers@hbdi.com. Please include the title of the position that you are applying for in the subject line of your email.

Full Stack Developer

JOB SUMMARY:

The Full Stack Developer is an integral member of our Platform team supporting our mission of better thinking for a better world. This role supports our mission by servicing our clients with new tools, technologies, and content to empower individuals, teams, and organizations to understand and transform their thinking. You will work on both the front end (user interface) and back-end (logic, database interactions, server configuration) portions of an application.

DUTIES & ESSENTIAL JOB FUNCTION

  • Actively work with the Platform team to design and implement new features in Axon to increase client satisfaction and improve transaction value
  • You’re responsible for developing applications from conception to completion in order customize the product experience for different markets, geographies, and industries/niches/use cases
  • You will write unit and integration test along with internal and end-user documentation
  • You are expected to take current features of our site(s) and continually update and modernize to keep platform(s) on the forefront
  • Collaborate with cross-functional teammates to maintain a world-class business platform
  • Attend team and company Sprint sessions and

QUALIFICATIONS

  • Possess a bachelor’s degree in Computer Science, Information Technology
  • You have 2-5 years Ruby on Rails experience, with demonstrated experience using rails to create API’s for front-end heavy applications
  • Basic database and SQL experience
  • Experience with HTML/CSS/JS, with a focus on integrating with web services from the client side
  • Strong automated unit testing skills in a rails environment
  • Highly proficient in Microsoft Office/Google Docs Suite and web-based SaaS customer platforms (e.g., HubSpot, Salesforce, etc.)
  • You can handle multiple projects at a time while keeping designs very detailed oriented to communicate with our internal team and partners and can work under stress and meet scheduled deadlines
  • You have excellent oral and written skills with strong analytical skills and proven ability to communicate, present and influence credibly and effectively at all levels of the organization
  • You’re focused in creating your own path and processes to deliver projects
  • You consider yourself as a self-starter/self- motivated to aid in increasing service efficiency and process; Outstanding Teammate with a positive attitude
  • You have prior experience working in a mobile and remote environment

PREFFERED ADDITIONAL EXPERIENCE

  • Experience with React in an SPA environment
  • Experience with React related libraries used in front-end heavily applications like redux, react-router, react-saga, react-thunk, etc.
  • Experience and knowledge of SaaS /subscription business models, is a huge plus

We are a 100% remote-working company, and this role can be performed from any location of your choosing, so long as you have a high bandwidth internet connection and a relatively quiet workspace to work. We are looking for someone residing preferably in the Central and East Coast region and working hours ought to align with our standard business hours to ensure team interaction and partnership.

You will be expected to be able to travel when needed, and a few times each year you’ll be available to travel to various locations for internal team activities/meetings that require physical presence.

Herrmann is an equal opportunity employer and we value diversity at our company. We evaluate you without regard to thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply for this position, please send your resume and cover letter to careers@hbdi.com. Please include the title of the position that you are applying for in the subject line of your email.

Customer Support

JOB SUMMARY:

The Herrmann Support plays an integral role in our mission and success of the Whole Brain Initiative and increase the overall number of Thinkers. In this role, you will proactively serve as the support point of contact with Herrmann’s existing and new clients. As a Herrmann Support team member, you will collaborate with every department in our organization with the goal of achieving the best experience for our clients.

DUTIES & ESSENTIAL JOB FUNCTION

  • Start each day, knowing that you are part of an awesome team where hard work, teamwork and dedication are key ingredients
  • You will be serve as our ambassador providing EPIC customer service to internal and external clients
  • Partner with the Client Success Managers in the management of client accounts
  • You will process client’s orders to include HBDI assessment invitations and access links; create and set parameters for corresponding individual/team/group reports; and proactively follow up with clients regarding any incomplete or outstanding orders
  • You will serve as SME (Subject Matter Expert) regarding access & report retrieval within AXON as well serve as a resource to clients regarding Self Service orders in Axon and Thinker Hub
  • You will correspond directly with Self Processor clients and assist with their migration from the HTMS system to AXON platform and provide world class customer support to achieve and maintain high levels of customer satisfaction
  • You will submit tickets to Technical Support and Development Team regarding system issues and/or enhancements
  • You will maintain and complete the required Activity Sheet and process client billing to include sending either the invoice or cash receipt to respective clients
  • You will maintain and update the Solution Model Tracking Sheets for each client customer, input all incoming and new leads into Hub Spot and provide status updates to Sales team regarding all orders
  • You will answer the main Herrmann phone line and dispatch to appropriate individual/department as needed and provide timely response to service emails
  • Create cases and assign escalation cases to appropriate departments for follow-up & problem resolution
  • Follow up with Certification participants to encourage practicum completion
  • Contact clients following sales to ensure ongoing customer satisfaction
  • You’re responsible to manage time effectively, meet personal goals and work effectively with other members of the team; effectively communicate with the Sales team and other departments and collaborate with the Sales Team to achieve sales quotas and grow our business

QUALIFICATIONS

  • Possess a High School diploma or GED required
  • You have prior experience working in a comparable Customer Support role
  • You have excellent oral and written skills with proven ability to communicate, present and influence individuals at all levels of the organization and are
  • You consider yourself as a self-starter/self- motivated Team Player with a positive attitude
  • You’re focused and have excellent attention to detail and multi-tasking ability and are also able to work under pressure and meet scheduled deadlines
  • You are proficient in Microsoft Office/Google Docs Suite
  • You also have prior experience working in remote/virtual environment

PREFFERED ADDITIONAL EXPERIENCE

  • Bachelor’s degree, highly preferred
  • Fluency in Spanish is an asset

We are a 100% remote-working company, and this role can be performed from any location of your choosing, so long as you have a high bandwidth internet connection and a relatively quiet workspace to work. We are looking for someone who can work the standard business hours to ensure interactions and partnership with our clients & team members in both the UK and US.

You will be expected to be able to travel when needed, and a few times each year you’ll be available to travel to various locations for internal team activities/meetings that require physical presence.

Herrmann is an equal opportunity employer and we value diversity at our company. We evaluate you without regard to thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply for this position, please send your resume and cover letter to careers@hbdi.com. Please include the title of the position that you are applying for in the subject line of your email.

UX Product Development Manager

JOB SUMMARY:

The UX Product Development Manager is an integral member of our Technology team and will assist in enabling our new platform features for visual search and image recognition. Primary focus is to manage and coordinate product development projects to include evaluating and resolving technical feasibility, design optimization, and production issues.

This role will interact with a cross-functional team in creating, developing, and delivering products to our strategic markets & support our client needs and our ongoing growth. This will include working with clients and partners to co-create and tailor our solutions to ensure strong product market fit.

DUTIES & ESSENTIAL JOB FUNCTION

  • Own the overall user experience of the platform in collaboration with the Platform technology team and the Product team
  • Manage and/or lead internal and external resources such as web designers, content specialists on user experience and user interaction (UX/UI) strategies and plans
  • Work alongside design and development to define the overall architecture of the platform and any additional products and/or features
  • Work alongside design to continue to develop rules and patterns within our atomic library design system
  • Provide input to the product strategy and vision for the business regarding the progression of the platform
  • Develop functional specifications for assigned product features to include effective product and user interface design, rapid prototyping, product validation testing, and usability testing, while ensuring that the product strategy is adhered to throughout the product life cycle
  • Own prioritization of work for the platform team including the high-level roadmap, as well as epics/stories within sprint and the backlog
  • Collaborate with Platform lead on the overall architecture of the platform to include the user’s perspective
  • Work/Partner/Collaborate with Platform, Product and Marketing teams to drive product definition, development prioritization, and product/feature launches and ongoing support

QUALIFICATIONS

  • Bachelor’s degree in visual design, communications, computer science or psychology
  • 5+ years’ experience in UX technology & development within an agile environment
  • Proven track record of success in software development, with experience in leveraging agile methodologies to launch 2+ products that have generated substantial new revenue and return on investment (ROI)
  • Demonstrated understanding in the areas of user-centered design and system development, UX research and testing, UX technologies and tools, web and mobile technology, communication and supplemental delivery and distribution systems and analytics
  • Proven experience applying research to interactive design, prototyping, and product development for website and web-based applications or platform-level tools
  • 3+ years in project management capability
  • Experience working with data visualization libraries
  • Proven track record of delivering web-based products to market
  • Experience working in an agile, rapid development and prototyping environment where effective communication is paramount
  • General knowledge of how design impacts development effort, especially in an agile development environment
  • Proven ability to manage multiple projects at a time while keeping designs very detailed oriented to communicate with our internal team and stakeholders
  • Ability to work under pressure and meet scheduled deadlines
  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Excellent oral and written communication skills
  • Strong analytical and problem-solving skills
  • Self-directed in creating their own path and processes to deliver projects
  • Self-starter/self-motivated to aid in increasing service efficiency and process
  • Team Player with a positive attitude
  • Highly proficient in Microsoft Office/Google Docs Suite and web-based SaaS customer platforms
  • Familiarity and experience with Jira and Confluence for stories and documentation
  • Experience working in a mobile and remote environment

TOOLS WE USE

  • Jira and Confluence for stories and documentation
  • Zoom, Slack and email for keeping in touch
  • Google Suite/Drive for keeping things organized
  • Git/Bitbucket for source control
  • React for data driven front end experiences
  • Design specific tools at your discretion

PREFFERED ADDITIONAL EXPERIENCE

  • Experience and familiarity with atomic design principles, is an asset
  • Familiarity and experience with Tableau and/or Sketch
  • Fluency in other non-English language is an asset
  • Experience and knowledge of SaaS /subscription business models

We are a 100% remote-working company, and this role can be performed from any location of your choosing, so long as you have a high bandwidth internet connection and a relatively quiet workspace to be able to work. Individual may reside anywhere within the US; however, our preference is that the individual reside in the Central and East Coast region so that working hours align with our standard business hours to ensure team interaction and partnership.

You will be expected to be able to travel when needed, and a few times each year you’ll be expected to be available to travel to various locations for internal team activities/meetings that require physical presence.

Herrmann is a proudly woman-owned business and an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply for this position, please send your resume and cover letter to careers@hbdi.com. Please include the title of the position that you are applying for in the subject line of your email.

Product Marketing Manager

JOB SUMMARY:

The Product Marketing Manager is an integral member of our Product team supporting our mission of better thinking for a better world by crafting the messaging and positioning for our products. This role will undertake the market research on new products, establish timescales for developing and communicating strategy, define plans and messaging for key business initiatives and create content that engages the market.

DUTIES & ESSENTIAL JOB FUNCTION

  • You’re responsible for developing the marketing strategy and managing the marketing programs that drive demand for our products
  • You will be the expert on buyer needs and behaviors – understanding how they buy and their buying criteria, having a pulse on the competitive landscape and gain insight that informs product and marketing decisions
  • Develop nurture campaigns across multiple platforms, manage organic and paid acquisition channels, measure, and report performance of marketing campaigns to gain insight and assess to inform product enhancements
  • You will work with agencies and vendors to produce promotional collateral (one pagers, brochures, toolkits, slide decks, landing pages, FAQs, and other materials as needed)
  • You will help develop and provide the value proposition and enablement materials to support the selling process of our products
  • You’ll collaborate with the product team through all stages of product life cycle including ideation, research and analysis, pricing, position, launch, and promotion
  • Work closely with cross-functional teams to include Product Management, Marketing, Sales, and Client Partners
  • You are expected to develop product positioning and messaging that differentiates our products in the market
  • Contribute to various marketing efforts surrounding thought leadership webinars, events, content, blogs & social media, and speaking engagement

QUALIFICATIONS

  • Bachelor’s degree in Marketing or Communications
  • Minimum 2 years of Product Marketing experience for B2B/B2C
  • You know and understand visual design principles
  • You possess exceptional written skills with strong analytical skills and proven ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven track record of creating effective marketing campaigns plus content for sales and thought leadership initiatives
  • You can handle multiple projects and can work under stress and meet scheduled deadlines
  • You’re focused in creating your own path and processes to deliver projects
  • You consider yourself as a self-starter/self-motivated to aid in increasing service efficiency and process; Outstanding Teammate with a positive attitude
  • Highly proficient in Microsoft Office/Google Docs Suite
  • You have prior experience working in a mobile and remote environment

PREFFERED ADDITIONAL EXPERIENCE

  • Digital product experience
  • Experience and knowledge of SaaS /subscription business models is a huge plus
  • Experience and familiarity with working in Sprint cycles

We are a 100% remote-working company, and this role can be performed from any location of your choosing, so long as you have a high bandwidth internet connection and a relatively quiet workspace to work. We are looking for someone residing preferably in the Central and East Coast region and working hours ought to align with our standard business hours to ensure team interaction and partnership.

You will be expected to be able to travel when needed, and a few times each year you’ll be available to travel to various locations for internal team activities/meetings that require physical presence.

Herrmann is a proudly woman-owned business and an equal opportunity employer, and we value diversity at our company. We evaluate you without regard to thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply for this position, please send your resume and cover letter to careers@hbdi.com. Please include the title of the position that you are applying for in the subject line of your email.

Marketing Director

About Herrmann:

For nearly 40 years, Herrmann has been applying cognitive research to develop leaders and accelerate change at more than 97 percent of the Fortune 100, from Goldman Sachs, Coca-Cola and PWC to Blackrock, Netflix, and Pfizer. More than 3 million people have used our products and services to improve ideation, collaboration, communication, problem solving and decision making.

Now, we’ve launched a SaaS platform to make the C-Suite’s best kept secret available to everyone. We’re taking the operating system of the world’s most successful leadership teams and scaling it across entire organizations, creating a common language to make work more productive and satisfying.

The Opportunity:

Herrmann is hiring an experienced Marketing leader, who will join a growing global team in driving the transformation of our business. The ideal candidate has a track record of producing outstanding content and marketing experiences, with exceptional leadership skills required to mentor and grow our content and brand marketing team and establish and achieve business goals.

This position will report directly to Herrmann’s CEO, work closely with our Chief Thought Leader / Chair of the Board, and will function as a key member of the company’s leadership team.

Responsibilities:

  • Build and scale the marketing function, managing all aspects of marketing to meet a broad range of needs and requests.
  • Plan and lead a comprehensive marketing strategy that furthers customer acquisition, product education, events, and sales enablement, while also helping grow Herrmann’s share of voice around key trends and topics.
  • Expand Herrmann’s content strategy from top of funnel content to a comprehensive range of content types, including downloadable guides, content for email campaigns, product launch content, customer stories, and more.
  • Develop and grow Herrmann’s voice and content across new platforms, maintaining the qualities that make us unique while also shaping our relevance for broader audiences
  • Partner with Sales, Product and Platform teams to build out a deep understanding of our customers and users, shifting and tailoring marketing strategies to better meet them where they are.
  • Lead go-to-market strategy for our product offerings, and build / iterate thoughtful product messaging and positioning as new features are launched
  • Evaluate the industry landscape and educate teams about related trends
  • Measure the impact of your work and leverage data to refine priorities
  • Thoughtfully grow the marketing team, nurturing people on the team and helping them succeed.

Desired Experience:

  • Senior-level marketing strategy expertise around building programs that support brand marketing, public relations, customer acquisition/demand generation, events, product marketing, and sales enablement
  • Experience working for a B2B SaaS company is a major plus
  • Experience working in a start-up organization
  • Portfolio of outstanding brand or marketing content that has achieved a high level of organic reach and makes a clear contribution to the growth of the business
  • Experience building and managing a high performing, global team, and a marketing portfolio across every stage of the growth funnel and across paid, earned, and owned channels.
  • A track record of building both inbound content programs that boost traffic and drive new leads, and outbound content programs that support sales prospecting and account-based marketing efforts.
  • Experience leading data-driven marketing analysis, performance tracking, and reporting, and comfort being held accountable for these.
  • A relentless focus on quality in execution, with a passion for leading efforts that deliver value for Herrmann.
  • Grace under pressure and comfort with ambiguity.
  • Strong people leadership and mentorship experience. Experience effectively mentoring junior team members, identifying skills gaps, and hiring to fill them

Desired Skills:

  • Bachelor’s degree in marketing, business, communications or similar field. A Master’s degree is a plus
  • Ability to establish a brand strategy and content goals, analyze and present performance, constantly identifying areas for improvement.
  • Proven writing and editorial skills, including an ability to craft compelling messaging for different target demographics
  • High level of creativity in designing content that inspires, engages, informs, and creates practical application value
  • Incredible people skills – ability to coach and mentor, hire, conduct performance reviews, etc.
  • “Bench” of talented creators who you can leverage when we need additional capacity
  • Solid understanding of HubSpot or other similar digital marketing automation platforms, and how to use the data they generate for success
  • Strong project management and communication skills – ability to manage priorities from multiple stakeholders in a complex environment.
  • Ability to work in a 24-hour project cycle-utilizing teams or contractors in other time zones / countries

Compensation & Career Development:
The compensation package for this role is designed to incentivize your contributions to the growth of the business. Compensation will be set based on your specific experience and expertise, and you will also be eligible for a significant bonus based on your ability to drive business results.

We intend for this role to evolve into a prominent global leadership role. To further your development, you will have access to executive coaching and a personal learning & development budget, in addition to regular informal development discussions and annual impact reviews. As you settle into the role, we will work with you to create and maintain a long-term leadership development plan to support continued growth and learning as you develop your career with Herrmann.

Location & Travel:
We are a 100% remote-working company and this role will be a part of the global team, so willingness to travel is a requirement. You’ll be expected to be available to travel on short notice for internal team activities that require physical presence.

Never worked for a fully remote company? Are you organized, comfortable communicating across a variety of media, and excited about getting more focus? We are confident you’ll thrive and succeed at Herrmann, and we invest to make sure that remote working suits our teams.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Herrmann’s values. We welcome people of different thinking preferences, backgrounds, experiences, abilities, and perspectives. We are a proudly woman-owned business, an equal opportunity employer and a fun place to work.

To apply for this position, send your resume and cover letter to careers@hbdi.com. Please include the title of the position that you are applying for in the subject of your email.

To apply for any position, submit your resume and cover letter to careers@hbdi.com. Please include the title of the job you’re applying for in the subject line of your email.