Join the Herrmann team!

Are you passionate about doing work that makes a difference? Do you want the opportunity to drive the growth of a company that’s transforming its business by transforming the way people think?

Let’s talk.

We apply insights from more than 30 years of cognitive research to help Thinkers at leading corporations, governments and non-profit institutions around the world unlock smarter ways to innovate, compete and accelerate change. We’re looking for team members to join us on our mission to deliver Transformative Thinking to the world.

Here are just a few benefits you’ll enjoy as a member of the Herrmann team:

  • A 100% virtual environment, which allows you to work in an environment that makes sense to you. It also provides flexibility and great work-life balance!
  • Being part of a team of intelligent, motivated and supportive people who will push you to do your best work.
  • Opportunities to grow and develop your skills to build the career you want.

Open Positions

Click the position title below to see a full job description!

Customer Success Manager (EMEA)

The Client Success Manager (CSM) is the client’s advocate at Herrmann and is responsible for the success of the Whole Brain® initiative. The Client Success Manager will proactively seek new business opportunities with Herrmann’s existing clients to drive customer lifetime value and will provide insight and leads for the Sales Team to pursue. The Client Success Manager will collaborate with every department in our organization with the goal of achieving the best experience for our internal and external clients.

DUTIES & ESSENTIAL JOB FUNCTION

  • Serve as the primary point of contact for all our business clients
  • Proactively communicate with clients on a scheduled basis to understand client’s business needs and the impact of the Whole Brain® initiative
  • Conduct ongoing needs assessment to determine evolving client requirements and expectations to recommend specific products and solutions to increase customer lifetime value
  • Proactively recommend to the Innovation team client needs and product features to increase client satisfaction and improve transaction value
  • Educate clients about features and benefits of products to improve customer satisfaction and lifetime value
  • Provide product and technical information and collaborate with Herrmann Support team members to solve technical issues as needed
  • Support and collaborate with Regional Sales Manager in managing and growing our business to achieve sales quotas
  • Monitor marketing campaign directed towards existing clients and record incoming sales leads from various marketing campaigns
  • Contact clients following sales to ensure ongoing customer satisfaction and manage the relationship
  • Initially assess cases and assign escalation to appropriate departments for follow-up & problem resolution
  • Set up and manage all aspects of Certification and other Workshops
  • Follow up with Certification participants to encourage practicum completion 

QUALIFICATIONS

  • 3-5 years’ experience working in an Account Management, Customer Success, Sales Customer Support role
  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization including executives and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying attention to detail
  • Highly proficient in Microsoft Office/Google Docs Suite and web-based SaaS customer platforms (e.g., HubSpot, Salesforce, etc.)
  • Ability to work under pressure and meet scheduled deadlines
  • Excellent listening, negotiating and presentation skills
  • Excellent oral and written communication skills
  • Strong analytical and problem solving skills
  • Team Player with a positive attitude
  • Self-starter/self-motivated to aid in increasing service efficiency and process

PREFFERED ADDITIONAL EXPERIENCE

  • Bachelor’s degree in Marketing, Business Management, or Sales, highly preferred
  • Fluency in other non-English language is an asset
  • Experience and familiarity with SalesForce.com or similar CRM
  • Experience and knowledge of SaaS /subscription business models

NOTE:  This position is to cover for Maternity Leave but there may be an opportunity for a full-time permanent role based on performance.

We are a 100% remote-working company, and this role can be performed from any location within your assigned territory, so long as you have a high bandwidth internet connection and a relatively quiet workspace to be able to take calls.  Prefer that candidate be based in the UK area as working hours must align with the US/UK business hours to ensure team interaction and collaboration.

You will be expected to be able to travel to client locations when needed, and a few times each year you’ll be expected to be available to travel to various locations for internal team activities that require physical presence.

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply for this position, please send your resume and cover letter to careers@hbdi.com.

Regional Sales Manager (EMEA)

JOB SUMMARY:

The Regional Sales Manager (RSM) is responsible for the introduction and success of the Whole Brain® initiative. The Regional Sales Manager will proactively seek out new business opportunities and introduce the ongoing lifetime value of Whole Brain® Thinking.

DUTIES & ESSENTIAL JOB FUNCTION

  • Serve as the initial primary point of contact for all new business clients
  • Develop new accounts and cultivate existing ones through consultative selling
  • Utilize solution-based selling techniques to fully demonstrate the value of Herrmann products and services. Recommend enterprise solution models regarding price plans, data and other enhanced value-added services and ultimately negotiate and close deals.
  • Build relationships with client customers, manage accounts effectively and manage internal resources to support the customer and the sale
  • Conduct ongoing needs assessment to determine evolving client requirements and expectations in order to recommend specific products and solutions to increase customer lifetime value
  • Educate clients about features and benefits of products to improve customer satisfaction and lifetime value
  • Monitor marketing campaign directed towards new clients and follow up on incoming sales leads from various marketing campaigns
  • Follow up and manage/nurture the client relationship in order to close the deal
  • Collaborate with internal CSM teammates to maintain a top-notch business relationship with clients
  • Proactively recommend to the Innovation team client needs and product features to increase client satisfaction and improve transaction value
  • Document all sales activity relative to his/her pipeline to include stages of prospect, expected revenue and time to close
  • Attend client specific Certification sessions and be a resource to the facilitator and participants
  • Attend regional specific conferences/workshops and be a resource to Sr. Leader who may be presenting/facilitating at that event

QUALIFICATIONS

  • 3-5 years’ direct consultative Sales experience (B2B) in SaaS/services is highly preferred
  • Proven sales track record of generating new business
  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization including executives and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying attention to detail
  • Highly proficient in Microsoft Office/Google Docs Suite and web-based SaaS customer platforms (e.g., HubSpot, Salesforce, etc.)
  • Ability to work under pressure and meet scheduled deadlines
  • Ability to travel within assigned territory
  • Excellent listening, negotiating and presentation skills
  • Excellent oral and written communication skills
  • Strong analytical and problem-solving skills
  • Self directed in achieving and exceeding sales goals
  • Team Player with a positive attitude
  • Self-starter/self-motivated to aid in increasing service efficiency and process
  • Engages in continuous learning and demonstrates personal mastery of Herrmann products, pricing, and initiatives 

PREFFERED ADDITIONAL EXPERIENCE

  • Bachelor’s degree in Sales, Business Management, or Marketing, highly preferred
  • Fluency in other non-English language is an asset
  • Experience and familiarity with SalesForce.com or similar CRM
  • Experience and knowledge of SaaS /subscription business models

We are a 100% remote-working company, and this role can be performed from any location within your assigned territory, so long as you have a high bandwidth internet connection and a relatively quiet workspace to be able to take calls.  Prefer that candidate be based in the UK area as working hours must align with the US/UK business hours to ensure team interaction and collaboration.

You will be expected to be able to travel to client locations when needed, and a few times each year you’ll be expected to be available to travel to various locations for internal team activities that require physical presence.

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply for this position, please send your resume and cover letter to careers@hbdi.com.

UI Designer/Front End Developer

JOB SUMMARY:

The User Interface Designer & Front-End Developer is an integral member of our Technology Platform team and will assist in the design & development of our global revenue generating applications. Individual will handle a library of user interface components used throughout our applications, designing new components as necessary, and maintaining existing ones. This person will work with a multi-functional team of full stack developers, QA, and product owners to ensure these components are properly utilized through the application ecosystems. This role will also work with the Product Team to synthesize user input, product ideas, and business analysis into a clear visual design using components form our user interface library.

DUTIES & ESSENTIAL JOB FUNCTION

  • As the sole UI Designer/FE Developer, you will lead our expertise and processes for creating well-thought-out user interfaces and understand how to apply standard methodologies for establishing and implementing design systems to allow design decisions, and patterns to scale across the platform.
  • You will create user interfaces using elements from our component library, or by creating new elements to be used across our product portfolio.
  • Handle our component library, ensuring components reflect our latest brand guidelines, incorporate modern UI trends, and support our product goals and user needs.
  • Work closely with our product team to understand the ecosystem, our users, and the technical architecture behind our platform.
  • You will design focused user interfaces that support user goals and appeal to non-technical users.
  • You’ll create iterative designs, to demonstrate how we build from what we currently have, to a future-focused vision.
  • Work within our development team to ensure user interfaces build a link between the user and the functionality and processes within the main platform.
  • You will collaborate with a wide range of staff members to develop concepts into features during the software development lifecycle.

QUALIFICATIONS

  • You possess a Bachelor’s degree and have at least 2-3 years validated working experience in a UI Designer and/or Front-End Developer role
  • You have confirmed experience applying research to interactive design, prototyping, and product development for website and web-based applications or platform-level tools
  • You have general knowledge of how design impacts development efforts, especially in a responsive development environment
  • A portfolio that demonstrates an intuition for solving complex user problems and creating delightful user experiences
  • You are a strong conceptual designer, highly skilled at assembling input from various sources and developing comprehensive & visually engaging designs
  • You hold a strong development background, utilizing design systems, and scaling processes to support fast moving development teams
  • Accustomed to working in an agile, rapid development and prototyping environment where effective communication is paramount
  • Able to handle multiple projects at a time while keeping designs very detailed oriented to communicate with our internal team and partners and can work under stress and meet scheduled deadlines
  • You have excellent oral and written skills with strong analytical and problem-solving skills and proven ability to communicate, present and influence credibly and effectively at all levels of the organization including executives and C-level
  • You’re focused in creating their own path and processes to deliver projects
  • You consider yourself as a self-starter/self-motivated to aid in increasing service efficiency and process; Outstanding Teammate with a positive attitude
  • You are highly proficient in Microsoft Office/Google Docs Suite and web-based SaaS customer platforms
  • You have experience working in a mobile and remote environment

TOOLS WE USE

  • Jira and Confluence for stories and documentation
  • Zoom, Slack and email for keeping in touch
  • Google Suite/Drive for keeping things organized
  • Git/Bitbucket for source control
  • React for data driven front end experiences
  • Webpack for front end build management
  • Codeship for general build management and deployment
  • Ruby and rails for backend development
  • Design specific tools are at your discretion

PREFFERED ADDITIONAL EXPERIENCE

  • Experience and familiarity with atomic design principles, is a huge plus
  • If you are fluent in other non-English language, that’s a benefit
  • Experience and knowledge of SaaS /subscription business models are a bonus
  • Experience with React and Webpack for large scale front end applications
  • Familiarity and experience with Jira and Confluence are pluses

We are a 100% remote-working company, and this role can be performed from any location of your choosing, so long as you have a high bandwidth internet connection and a relatively quiet workspace to work. We are looking for someone residing preferably in the Central and East Coast region and working hours ought to align with our standard business hours to ensure team interaction and partnership.

You will be expected to be able to travel when needed, and a few times each year you’ll be available to travel to various locations for internal team activities/meetings that require physical presence.

Herrmann is an equal opportunity employer and we value diversity at our company. We evaluate you without regard to thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply for this position, please send your resume and cover letter to careers@hbdi.com.

Business Development Manager

JOB SUMMARY:

The Business Development Manager (BDM) is responsible for the introduction and success of the Whole Brain® Initiative. You will actively seek out new business opportunities and introduce the ongoing lifetime value of Whole Brain® Thinking. This role is responsible to develop the pipeline of new clients to increase sales opportunities and improve Herrmann’s revenue potential.

DUTIES & ESSENTIAL JOB FUNCTION

  • You will serve as the initial primary point of contact for all new business clients
  • You’re responsible for developing new accounts and nurture existing ones through consultative selling
  • Utilize solution-based selling techniques to fully demonstrate the value of Herrmann products and services. Recommend enterprise solution models regarding price plans, data and other improved beneficial services and ultimately negotiate and close deals.
  • You’re expected to build relationships with client customers, handle accounts effectively and manage internal resources to support the customer and the sale plus follow up and manage/nurture the client relationship to close the deal
  • You will conduct ongoing needs assessment to figure out evolving client requirements and expectations to recommend specific products and solutions to increase customer lifetime value & educate clients about features and benefits of products to improve customer happiness and lifetime value
  • You are expected to monitor marketing campaign directed towards new clients and follow up on incoming sales leads from various marketing campaigns
  • Collaborate with internal Client Success Manager (CSM) teammates to maintain a world-class business relationship with clients
  • Actively recommend to the Innovation team client needs and product features to increase client satisfaction and improve transaction value
  • Document all sales activity relative to his/her pipeline to include stages of prospect, expected revenue and time to close
  • Attend client specific Certification sessions and be a resource to the facilitator and participants; Attend regional specific conferences/workshops and serve as a resource to Sr. Leader who may be presenting/facilitating at that event
  • You will engage in continuous learning and demonstrates personal deep understanding of Herrmann products, pricing, and initiatives

QUALIFICATIONS

  • You have 3-5 years’ direct consultative Sales experience (B2B) in SaaS/services
  • Confirmed sales record of accomplishment in generating new business in the vertical channels of telecommunications, industrials, energy, and manufacturing
  • You are experienced in delivering client-focused solutions based on customer needs
  • Highly proficient in Microsoft Office/Google Docs Suite and web-based SaaS customer platforms (e.g., HubSpot, Salesforce, etc.)
  • You can handle multiple projects at a time while keeping designs very detailed oriented to communicate with our internal team and partners and can work under stress and meet scheduled deadlines
  • You have excellent oral and written skills with strong analytical skills and proven ability to communicate, present and influence credibly and effectively at all levels of the organization including executives and C-level
  • You’re focused in creating their own path and processes to deliver projects
  • You consider yourself as a self-starter/self-motivated to aid in increasing service efficiency and process; Outstanding Teammate with a positive attitude
  • You have prior experience working in a mobile and remote environment

PREFFERED ADDITIONAL EXPERIENCE

  • Possessing a Bachelor’s degree in Sales, Business Management, or Marketing, highly preferred
  • If you are fluent in other non-English language, that’s extra
  • You have experience and familiarity with SalesForce.com or similar CRM
  • Experience and knowledge of SaaS /subscription business models, is a huge plus

We are a 100% remote-working company, and this role can be performed from any location of your choosing, so long as you have a high bandwidth internet connection and a relatively quiet workspace to work. We are looking for someone residing preferably in the Central and East Coast region and working hours ought to align with our standard business hours to ensure team interaction and partnership.

You will be expected to be able to travel when needed, and a few times each year you’ll be available to travel to various locations for internal team activities/meetings that require physical presence.

Herrmann is an equal opportunity employer and we value diversity at our company. We evaluate you without regard to thinking preferences, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To apply for this position, please send your resume and cover letter to careers@hbdi.com.

To apply for any position, submit your resume and cover letter to careers@hbdi.com. Please include the title of the job you’re applying for in the subject line of your email.